Please find answers to the most frequently asked questions in the FAQs section, if you can’t find the required info then let one of our in-house experts assist you.

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Still need help? Email us directly with your question

When do I receive my Watch?

FREE delivery to all UK customers. If your payment is cleared before 4pm, your Watch will be dispatched same day and shipped using Special Tracked Delivery before 1pm Next Day (Unless it is a Bank Holiday or Sunday). Orders placed after 1pm will be dispatched the next working day. Please take note of our carriers business/working days. Royal Mail Mon - Sat Email Confirmation will be sent to notify you.

Can I pick up my watch from the Store?

You are more than welcome to come and pick up the Watch yourself. Please note that ID showing you are the person who purchased the watched is required. Unfortunately we cannot hand over any goods to anyone else.

Do you deliver internationally?

TIME4PEOPLE also ships internationally. However, we currently only accept bank transfers as payment. When importing goods into your country, you may owe customs duties and import taxes. These are charged by the responsible customs authority and must be paid as soon as the item has reached its destination country. For more information, please contact your customs authority.

Can I track the delivery of my Watch?

Check the progress of your delivery using the Tracking Reference Number provided to you in your Confirmation Email/Message. Tracking Numbers are provided by Royal Mail and checked using their Tracker system. Click on the image below to start



We pride ourselves in consistently providing 100% Excellent Customer Service through unparalleled expertise and outstanding Watches.