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Please find answers to the most frequently asked questions in the FAQs section, if you can’t find the required info then let one of our in-house experts assist you.

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Still need help? Email us directly with your question

How do I find out how much my watch is worth?


To receive a free appraisal of your watch, simply fill out the form on our website. There, you only need to provide us with basic information like age, whether or not you have the box and guarantee certificate and so on. After submitting the form, our experts will receive your data and use it to provide you with a first appraisal of your watch's worth.




Why do I have to upload a picture of my watch?


The reference number alone doesn't contain all details and so we need a picture of the watch face to give you an appraisal estimate that is as precise as possible.




How do I sell my watch?


Once you submitting the form, it will be reviewed by our team of experts. Based on the information you submitted, they will tell you whether we would like to purchase it and at what price (subject to inspection). To move on with the sale, you will then be asked to send us the watch for inspection. After receiving it, our team of expert watchmakers will inspect it thoroughly. Following this standardised process, we will make you an offer with our final price. To complete the sale, you just have to accept our bid.




When do I receive my money?


We will transfer the money to you immediately after you have confirmed our offer. Depending on your bank, the transfer may take up to 5 working days (usually 1-2).




Why are your offers so competitive?


As we do not have extortionate overheads like some of the big retailers we are in a better position to pay our customers more then any one else. This allows us to offer you the most competitive quotes for your luxury timepiece.




What do I need to complete the process?


A photo ID must be provided with proof your current address e.g Photo Drivers Licence and a UK Bank Account.





SELLING A WATCH

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